When your staff is incapable of figuring things out, use training, instructing and coaching to develop competence. http://tinyurl.com/kurzmrk
My colleague DrWELLth has written the book “Help Them Help YOU Manage-Lead:” http://tinyurl.com/kurzmrk
Delegation is one of the hardest skills for supervisors, managers, Presidents and CEOs to master. You may be able to do it faster, better (in your mind) and just the way you like it, but you’ll never get rid of the job, unless you delegate. You’re also robbing someone else of a growth, or learning, experience. Learn more at http://www.garthroberts.com/training for online program and at my November 12th Workshop in Calgary.
I know, January 1st is supposed to be the start of a new year but let’s face it, September marks the kick-off of another type of new year. Kids go back to school, people return to their jobs after most have had a vacation, and the seasons change from, “Isn’t it lovely,” to “What will winter be like this year?”
In my world of Frontline Leadership Training it’s a matter of getting answers from clients as to what they want their people to experience. You may not be looking for leadership/supervisory training, but do me a favour, answer this question.
What skills do you see lacking in supervisors and managers?
We all see supervisors and managers who could use help with their skills. The lack can show itself in poor service, rude or abrupt communication, or a myriad of other “less than joyful” experiences with businesses. So, what skills do you see lacking?
I look forward to your comments. My SIMPLER SYSTEM: 7 Key Strategies for Inspired Leadership launches this week. Enrollment is continuous and the guest presenters are spectacular.
Garth Roberts, CSP
Most of us don’t like to admit we may be the problem in any situation. In leadership it’s even more difficult to look in the mirror and say, “I see the problem.” Reality is, even if you’re only 5% of the problem, you must fix the 5% first. Your credibility as a leader will be heavily damaged if you don’t acknowledge your mistakes. Your team, colleagues and clients will respect you more and your successes will increase. Don’t be afraid to communicate your errors and definitely tell how you’ve fixed the problem.
My SIMPLER SYSTEM features 7 Steps, with the first one being SELF. Join me on May 28th to learn more about you, and how to make more money and have more time for yourself.
If you’d like to spend less time at work and have more money when you’re away from work. Let’s talk. For the past 30+ years I’ve been a leader and worked with leaders. OK, I wasn’t always a leader because, like many of you, I started as a supervisor, became a manager, worked into developing my company and, along the way, became a leader.
Also along the way I discovered I was working too hard at this leadership thing. So I’ve taken a step back and reviewed what’s worked and what hasn’t and I’ve devised a Simpler System for Frontline Managers. I love working with new supervisors and middle management because most of them a left to fend for themselves when it comes to leading. One day you’re a worker, the next day you’re a manager or supervisor and no one has taken the time to help you in the transition.
Let me help you as I turn managers into leaders.
How? In my Simpler System workshop I walk you through seven strategies. On May 28th please join me in Calgary. Just click to register - http://garthroberts.com/Training-SIMPLER_System_Seminar.htm
Recently, for the first time in a long time, I conducted a continuing education class in business writing. Eight participants showed up to learn how to improve their business writing skills. As I went around the room to discover why they were in the class, I was pleased to learn how many of them are lifelong learners. Only a couple of people were there because their boss or supervisor suggested they be there. I like it when people come to class because they want to be there, not because they have to be there.
The term “lifelong learner” has been around for a long time and more and more I see people in all types of jobs expanding their education. That bodes well for the workforce. In a previous blog I talked about the concept of having a workforce that’s made up of innovators in North America. We can’t be the innovators if we aren’t continually learning and expanding our minds. How about you, what was the last program or course you took? Why did you take it? How did it help you? I look forward to your comments.
Garth Roberts www.GarthRoberts.com
Posted in Communication, Leadership, Writing
Tagged Distance Learning, education, elearning, Leadership, learn, Lifelong learning, Online Courses, strategic planning, Teacher, YouTube